UP999 is committed to protecting the privacy and personal data of every user on our platform. This Privacy Policy explains what data we collect, how we use it, who we share it with and what rights you have as a user — including users accessing the Platform from Pakistan and other jurisdictions.
Our Commitments
All personal data transmitted to and from UP999 is protected by HTTPS/SSL encryption. We apply industry-standard technical and organisational security measures to protect your information against unauthorised access, loss or disclosure.
UP999 does not sell, rent or trade your personal data to third parties for their own marketing purposes. Any sharing of data with service partners is strictly governed by data processing agreements and limited to what is necessary to operate the Platform.
You have rights to access, correct, port and request deletion of your personal data. You may also object to or restrict certain processing activities. Your rights can be exercised by contacting our support team at any time.
We use cookies and similar tracking technologies to operate the Platform and improve your experience. Our Cookie Policy, set out in full within this Privacy Policy, explains every category of cookie we use and your options for managing them.
Personal data is retained only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law and regulatory obligations. We do not hold data indefinitely without justification.
For any privacy-related query, data subject request or concern, you can reach our support team directly via Live Chat or email. We aim to respond to all data-related requests within 30 calendar days.
This Privacy Policy ("Policy") is issued by UP999, the operator of the online gaming information and services platform accessible at up999.cam ("the Platform"). UP999 is an English-language platform targeting adult users in Pakistan and other jurisdictions where access is permitted under applicable law.
This Policy describes how UP999 collects, uses, stores, transfers and protects personal data obtained through your use of the Platform, including during account registration, gameplay, transactions and communications with our support team. It applies to all Users of the Platform, including registered account holders and visitors who browse the Platform without registering.
By accessing or using the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal data as described herein. If you do not agree, you must cease using the Platform immediately.
For the purposes of this Privacy Policy, the following terms shall have the meanings set out below:
UP999 collects personal data across several categories, depending on how you interact with the Platform:
Personal data is collected through the following channels:
UP999 processes personal data for the following purposes:
UP999 relies on the following legal bases for processing personal data, as applicable under data protection law in the relevant jurisdiction:
UP999 does not sell your personal data. We may share personal data with the following categories of recipients, strictly for the purposes described in this Policy:
Third-party providers that support the operation of the Platform, including identity verification providers, payment processors, fraud detection services, analytics providers, cloud infrastructure and customer support software providers. All such providers are bound by data processing agreements that restrict their use of your data.
Where required by applicable law or a valid regulatory or law enforcement request, UP999 may disclose personal data to competent authorities. This includes cooperation with AML investigations and responses to court orders or governmental requests in relevant jurisdictions.
In the event of a merger, acquisition, restructuring or sale of UP999's assets, personal data may be transferred to the acquiring entity as part of the transaction, subject to equivalent data protection commitments.
Given the global nature of online gaming infrastructure, your personal data may be transferred to, stored in or processed in countries other than the country in which you reside — including countries outside Pakistan. These countries may have different data protection standards to those in your home jurisdiction.
Where personal data is transferred internationally, UP999 takes appropriate safeguards to ensure that your data receives adequate protection, including through the use of standard contractual clauses, data processing agreements or reliance on adequacy decisions where applicable.
By using the Platform, you consent to the transfer of your personal data to jurisdictions outside Pakistan, including for the purposes of KYC processing, payment facilitation and platform infrastructure hosting.
UP999 uses cookies and similar technologies (including local storage and session tokens) to operate the Platform, remember your preferences and analyse usage patterns. The following categories of cookies are used:
You may manage cookie preferences through your browser settings. Note that disabling essential or security cookies may affect your ability to access certain Platform features. The Platform does not currently respond to browser Do Not Track (DNT) signals.
UP999 retains personal data for as long as is necessary to fulfil the purposes outlined in this Policy, or as required by applicable law, regulatory obligation or legitimate business need. Specific retention considerations include:
When personal data is no longer required, UP999 will securely delete or anonymise it in accordance with our internal data disposal procedures.
Depending on the data protection law applicable in your jurisdiction, you may have the following rights in relation to your personal data held by UP999:
| Right | What It Means |
|---|---|
| Access | Request a copy of the personal data UP999 holds about you and information about how it is processed. |
| Rectification | Request correction of inaccurate or incomplete personal data held about you. |
| Erasure | Request deletion of your personal data where it is no longer necessary, where consent has been withdrawn, or where it has been unlawfully processed — subject to legal retention obligations. |
| Restriction | Request that UP999 restrict the processing of your data in certain circumstances, such as when accuracy is contested or processing is objected to pending verification. |
| Portability | Receive personal data you have provided to UP999 in a structured, commonly used and machine-readable format, where technically feasible. |
| Objection | Object to the processing of your personal data where UP999 relies on legitimate interests as the legal basis, including for direct marketing purposes. |
| Withdraw Consent | Where processing is based on consent, withdraw that consent at any time without affecting the lawfulness of processing prior to withdrawal. |
To exercise any of the above rights, please contact UP999 support via Live Chat or email. We will aim to respond to all verified data subject requests within 30 calendar days. We may require identity verification before processing a request to protect your data from unauthorised access.
The UP999 Platform is strictly for adults aged 18 years or older, or the higher minimum age required by the applicable operator or license jurisdiction. UP999 does not knowingly collect personal data from individuals under the applicable minimum age.
Age verification is conducted as part of the KYC process. If UP999 discovers or is notified that personal data has been collected from a minor, the relevant account will be suspended immediately, any funds held will be returned to the original payment method and the minor's data will be securely deleted.
If you believe a minor has registered on UP999, please contact support immediately via Live Chat or email so that the matter can be investigated and resolved promptly.
UP999 implements a range of technical and organisational security measures to protect personal data against unauthorised access, accidental loss, destruction or disclosure. These include:
While UP999 takes reasonable steps to protect your data, no method of transmission over the internet or electronic storage is completely secure. You are responsible for maintaining the confidentiality of your account credentials and for notifying support promptly if you suspect unauthorised access to your account.
The Platform may reference third-party services, payment methods or external content for informational context. UP999 does not include direct hyperlinks to external third-party websites in its main content. However, to the extent that any third-party services are integrated into Platform functionality, those providers operate under their own privacy policies, and UP999 is not responsible for the data practices of third-party services.
References to payment channels familiar to Pakistani users — including Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank and Bank Alfalah — are for user context only. These providers have their own independent privacy policies and terms of service. Their mention on UP999 does not imply a partnership, endorsement of gambling, or that any personal data shared with them in connection with a transaction is governed by this Privacy Policy.
UP999 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law or Platform functionality. When material changes are made, we will update the "Last Updated" date at the top of this page. Where practicable, we will notify registered Users of significant changes via email or Platform notification prior to the changes taking effect.
Your continued use of the Platform following the publication of any amended Policy constitutes your acceptance of the updated terms. If you do not accept the revised Policy, you must cease using the Platform and may request account closure and deletion of your data by contacting support.
If you have any questions, requests or concerns relating to this Privacy Policy or the processing of your personal data by UP999, please contact our support team. We are available 24 hours a day, 7 days a week.
When submitting a data subject request, please include your registered account email address or username, a clear description of your request and, if requesting erasure or access, confirmation of the identity document you used during KYC so that we can verify your identity before processing the request.
This Privacy Policy was last reviewed and updated in January 2026. It supersedes all previous versions of the UP999 Privacy Policy. Pakistani users are reminded that this Policy does not constitute legal advice regarding the lawfulness of online gambling in Pakistan or any other jurisdiction. Users are solely responsible for compliance with all applicable local laws.
Explore UP999
Now that you understand how UP999 handles your personal data, explore the full platform — sports betting guides, PSL cricket markets, live casino overviews and responsible gambling tools — all designed for Pakistani adult players.
🔞 Adults 18+ only. Online gambling may be restricted under Pakistani law. UP999 does not hold a Pakistan gambling licence. Always verify your local legal position before participating.